About Educational Testing Consultants

Educational Testing Consultants, Inc. (ETC) specializes in providing test preparation services to universities primarily through continuing education departments and divisions, offering our partner institutions the opportunity to tailor test preparation classes to the specific needs of the communities they serve, at an affordable price, and with the assurance of quality. ETC’s select staff of dedicated professionals has unparalleled experience working with university clients to ensure that each student reaches his or her testing goals.

ETC is proud of the impact its test preparation programs have on the communities of its partner universities beyond the immediate benefits to our students. The free GRE®, GMAT, and LSAT Strategy Workshops offered by ETC ensure that students from all academic and economic backgrounds have access to invaluable test preparation assistance.  Additionally, the revenue generated by ETC test preparation classes helps to support important non-revenue-generating programs that serve the greater good of the university communities. ETC recognizes that a successful test preparation program is a key component of the broader continuing education project.



Our Team

ETC Staff

Chief Executive Officer

Steven Shotts, Chief Executive Officer

Steven Shotts is the co-founder of Educational Testing Consultants and currently serves as the Director of Instruction. As Director of Instruction, Steven is responsible for instructor recruitment, selection, and training at Educational Testing Consultants. Steven is an experienced test preparation instructor, curriculum designer, and instructor trainer. He has a degree in Pure Mathematics, and has been teaching test preparation classes since 1993. In his capacity as Director of Instruction for ETC, he has helped thousands of students prepare for standardized tests. In addition to his instructional experience Steven Shotts is co-author of ETC’s test preparation workbooks for GRE, GMAT, LSAT, SAT, and ACT preparation, and has experience writing test items used in state certification exams.

Email Steven: shotts@etctestprep.com | Call Steven: (855) 382-8378 x 700


Director of Instructional Design

Dr. Stephen Harris, Director of Instructional Design

Dr. Stephen Harris is an experienced test preparation instructor and curriculum designer. As Director of Instructional Design and co-founder of Educational Testing Consultants, Dr. Harris has led the curriculum design team in developing the courses for the GMAT, GRE, LSAT, SAT, ACT, and FCAT exams. In addition, Dr. Harris has developed and taught MCAT preparation courses for the Florida State University School of Medicine. Prior to co-founding Educational Testing Consultants, Dr. Harris was a test item writer for the GRE, GMAT, LSAT, and FCAT exams. Dr. Harris holds a PhD. in Philosophy from Florida State University.

Email Stephen: harris@etctestprep.com | Call Stephen: (855) 382-8378 x 701


Assistant Director For Online Instruction

Michael Craig, Assistant Director for Online Instruction

Michael Craig has taught test taking techniques and study skills for more than a decade. His teaching and training experience includes GRE, GMAT, LSAT, SAT, and ACT exam preparation as well as Advanced Law education. He holds a Bachelor of Arts in Non-Profit Management from St. Edward's University, where he received Summa Cum Laude honors, and a Master in Fine Arts in Theatre from the University of Houston. Craig also received his Teaching Certification in the state of Texas. In addition to his teaching and training background, Craig has experience in nonprofit administration, curriculum design, and instructor development. He is a member of Phi Theta Kappa and Omicron Delta Kappa, the national leadership fraternity.

Email Michael: craig@etctestprep.com | Call Michael: (855) 382-8378 x 706


Director of Instruction

Kaitlin Moore, Director of Instruction

Kaitlin Moore is an experienced instructor who has helped students of varying ages and abilities since 2009. In addition to her experience as a standardized test preparation instructor and tutor, Kaitlin has also taught undergraduate and professional education courses. Kaitlin earned a B.S. in Natural Sciences from the University of Pittsburgh and an M.S. Cell & Molecular Biology from Missouri State University. Her teaching experience and education have allowed her to master skills in quantitative reasoning, programming, logic, and written and oral communication. Kaitlin brings her sharp critical thinking skills, diverse experiences, and instructional experience to Educational Testing Consultants. Her duties include managing, onboarding, and training instructors as well as assisting in analyzing and developing curriculum.

Email Kaitlin: moore@etctestprep.com | Call Kaitlin: 855-382-8378 x 703


Operations Manager

Thee Chang, Operations Manager

Thee Chang is the Operations Manager of Educational Testing Consultants. As Operations Manager, Thee works with the Directors of ETC and other members of the ETC team to manage program and marketing initiatives. Her role at ETC includes: Needs assessments, strategic planning, program marketing, student recruitment, program administrative support, enrollment and operations reports, course logistics, secondary market research, new employee hiring and training, and event coordination. In addition to her role as an Operations Manager at Educational Testing Consultants, Thee is a professional makeup artist and loves all things related to art. She holds a Bachelors degree in Marketing from University of North Carolina at Charlotte. 

Email Thee:  chang@etctestprep.com | Call Thee: (855) 382-8378 x 702


Account Coordinator

Mitch Riddle, Account Coordinator

Mitch Riddle is a graduate of UNC Charlotte with a Business Management degree. He was previously an intern at ETC and is excited to join the staff as an Account Coordinator. He works closely with our university partners to build and maintain strong, long-lasting relationships as well as ensuring solutions to customer needs and objectives. In addition, Mitch is works closely with instructors to make sure they have the necessary resources to successfully teach their respective courses. In Mitch’s free time, he likes to attend hockey games, play disc golf, participate in outdoor activities, and travel.

Email Mitch:  riddle@etctestprep.com | Call Mitch: (855) 382-8378 x 705

Operations Assistant

Teresa Stephens, Operations Assistant/Registrar

Teresa Stephens is the Operations Assistant and Registrar for Educational Testing Consultants.  As Operations Assistant, Teresa takes care of the day to day administrative tasks that help the office run smoothly.  As Registrar she completes the registrations for online students and answers any questions the students or partner staff members may have in regards to registration.  Teresa has over ten years experience as an administrative/office assistant in different fields such as customer service, human resources and construction.  Teresa holds an associate’s degree in Mechanical Drafting and Design Technology from Rowan-Cabarrus Community College and has considered continuing her schooling into the Architectural field.  She enjoys amateur home design, crochet and writing to use up her spare time.

Email Teresa:  stephens@etctestprep.com | Call Teresa: (855) 382-8378 x 704


Trademarks and Legal



Educational Testing Consultants Inc.

366 George W. Liles Pkwy / Concord, NC 28027 / USA 855.382.8378
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