About Educational Testing Consultants

Educational Testing Consultants, Inc. (ETC) specializes in providing test preparation services to universities primarily through continuing education departments and divisions, offering our partner institutions the opportunity to tailor test preparation classes to the specific needs of the communities they serve, at an affordable price, and with the assurance of quality. ETC’s select staff of dedicated professionals has unparalleled experience working with university clients to ensure that each student reaches his or her testing goals.

ETC is proud of the impact its test preparation programs have on the communities of its partner universities beyond the immediate benefits to our students. The free GRE®, GMAT, and LSAT Strategy Workshops offered by ETC ensure that students from all academic and economic backgrounds have access to invaluable test preparation assistance.  Additionally, the revenue generated by ETC test preparation classes helps to support important non-revenue-generating programs that serve the greater good of the university communities. ETC recognizes that a successful test preparation program is a key component of the broader continuing education project.

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Meet Our Expert Team


Educational Testing Consultants has a dedicated team of staff members


Steven Shotts

Chief Executive Officer

Steven Shotts is the co-founder of Educational Testing Consultants and currently serves as the Director of Instruction. As Director of Instruction, Steven is responsible for instructor recruitment, selection, and training at Educational Testing Consultants. Steven is an experienced test preparation instructor, curriculum designer, and instructor trainer. He has a degree in Pure Mathematics, and has been teaching test preparation classes since 1993. In his capacity as Director of Instruction for ETC, he has helped thousands of students prepare for standardized tests. In addition to his instructional experience Steven Shotts is co-author of ETC’s test preparation workbooks for GRE, GMAT, LSAT, SAT, and ACT preparation, and has experience writing test items used in state certification exams.


Stephen Harris

Director of Instructional Design

Dr. Stephen Harris is an experienced test preparation instructor and curriculum designer. As Director of Instructional Design and co-founder of Educational Testing Consultants, Dr. Harris has led the curriculum design team in developing the courses for the GMAT, GRE, LSAT, SAT, ACT, and FCAT exams. In addition, Dr. Harris has developed and taught MCAT preparation courses for the Florida State University School of Medicine. Prior to co-founding Educational Testing Consultants, Dr. Harris was a test item writer for the GRE, GMAT, LSAT, and FCAT exams. Dr. Harris holds a PhD. in Philosophy from Florida State University.


Kaitlin Moore

Director of Instruction

Kaitlin Moore is an experienced instructor who has helped students of varying ages and abilities since 2009. In addition to her experience as a standardized test preparation instructor and tutor, Kaitlin has also taught undergraduate and professional education courses. Kaitlin earned a B.S. in Natural Sciences from the University of Pittsburgh and an M.S. Cell & Molecular Biology from Missouri State University. Her teaching experience and education have allowed her to master skills in quantitative reasoning, programming, logic, and written and oral communication. Kaitlin brings her sharp critical thinking skills, diverse experiences, and instructional experience to Educational Testing Consultants. Her duties include managing, onboarding, and training instructors as well as assisting in analyzing and developing curriculum.


Emily Flowers

Program Development Specialist

After teaching for seventeen years in public school, Emily Flowers possesses extensive skills in helping diverse groups of students reach their potential—both in the classroom and on standardized tests. Emily has completed comprehensive training to teach both SAT and LSAT. Previously, Emily contributed to a new math curriculum for Roanoke County Schools and advocated a shift from the traditional passive lecture-and-memorization-based math learning to a more active model, with students developing their own understandings of mathematical concepts through hands-on collaborative experience. Emily earned her B.A. in English from Roanoke College, where she also completed her teaching certification. She earned her M.A. in English from Virginia Tech. Emily achieved National Board Certification in 1999. As our Program Development Specialist, Emily will shepherd new projects through the growth stages and help us refine our existing programs.


Thee Chang

Operations Manager

Thee Chang is the Operations Manager of Educational Testing Consultants. As Operations Manager, Thee works with the Directors of ETC and other members of the ETC team to manage program and marketing initiatives. Thee leads the operations and marketing team and also oversees needs assessments, strategic planning, program marketing, student recruitment, program administrative support, enrollment and operations reports, course logistics, secondary market research, new employee hiring and training, and event coordination. In addition to her role as an Operations Manager at Educational Testing Consultants, Thee is a professional makeup artist, graphic designer, and loves all things related to art. She holds a Bachelors degree in Marketing from the University of North Carolina at Charlotte.


Andrew Triplett

Account Coordinator

Andrew Triplett is the Account Coordinator for Educational Testing Consultants. He works closely with our university partners to build and maintain strong, long-lasting relationships as well as ensure attention to university and student needs and objectives. In addition, Andrew provides support to instructors to make sure they have the necessary resources to successfully teach their respective courses. He attended Belmont Abbey College in Belmont, NC where he earned a Bachelor of Science Degree in Business Administration, graduating Cum Laude in 1996. Andrew was born and raised in Winston-Salem, NC; where he currently lives with his fiancé, Jamila; his daughters Liz (17), Maddie (15) and Lily (3 months); and his [step] son Travis (7). In his non-work hours, Andrew enjoys reading, writing and is an avid movie buff.


Teresa Stephens

Operations Coordinator/Registrar

Teresa Stephens is the Operations Coordinator and Registrar for Educational Testing Consultants. As Operations Coordinator, Teresa takes care of the day to day administrative tasks that help the office run smoothly. As Registrar she completes the registrations for online students and answers any questions the students or partner staff members may have in regards to registration. Teresa has over ten years experience as an administrative/office assistant in different fields such as customer service, human resources and construction. Teresa holds an associate’s degree in Mechanical Drafting and Design Technology from Rowan-Cabarrus Community College and has considered continuing her schooling into the Architectural field. She enjoys amateur home design, crochet and writing to use up her spare time.


Jenny Schmidt

Account Assistant

Jenny Schmidt graduated from Florida State University with a degree in Math Education. Jenny has been employed by Cabarrus County Schools intermittently since the late 90’s (while growing her family). She taught many levels of high school math ranging from Pre-Algebra to Advanced Functions and Modeling, her favorite being Algebra I/Math I. When not teaching, she worked as a substitute, as Freshman Academy Coordinator, and as an administrative assistant within the county school district. Jenny is stepping out of the public education system to assist the Accounts Coordinator and provide support for the other operational activities within ETC’s North Carolina Office, but she will continue her relationship with CCS, coaching Cross Country and Swim at the local YMCA.

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Contact us for more information about ETC

Educational Testing Consultants Inc.

366 George W. Liles Pkwy / Concord, NC 28027 / USA 855.382.8378
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